Answer Posted / gowtham

To Become a Good Team leader.

How will you manage agents who report into work under the influence of alcohol OR who are under the influence of drugs ?

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1. Rainy day ? 2. Tell me about mobile? 3. Traffic in Hyderabad? Please specify the number for which question the answer is

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what are the major key responsibility areas for a manager in bpo...?

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what are the advantages of crm ?

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Tell me about a difficult obstacle you had to overcome recently at work? How did you overcome this?

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WHAT IS SMART DRIVE ND GENPACT

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What's your favorite food tell me how to cook it? So you like to read books, tell me something about the book that you red last time? and you belong in different organizations, tell me what else do you do there and what is this organization that you belong to? ( these are the follow up questions sometimes being asked to prove if you're lying or not, so the tip here's be specific with your answers to make them believe in what you're sayin. These questions are being encountered after answering the question,of telling something about yourself.)

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Explain how you estimate your project / task end dates and then monitor them to ensure that dead lines are met ?

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I wanted to know about the career in Call Centers ? I am a Graduate, I have good command over English. - How I can build my career in call center domain ? - What is the actual career path ? - Should I go for any specific course or education before actually applying to call center jobs.

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memorable call

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How the analysis of departed customer help your organization?

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What would you do if your team ceased to perform? Them.

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Discribe Banglore?

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speak about joint family v/s nuclear family

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Can anybody point it the responsibilities of Team Leader of domestic Call Center or BPO. If you are answering the point it out and explained.

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