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Speak on your unforgettable or memorable day for two minutes?
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Answer Posted / kalyani
most memorable days was child days and college days everything is most memorable day i
cant forget anything in past days but in my life when i got job i have seen happiness on my parents face its really unforgettable day in my life
| Is This Answer Correct ? | 4 Yes | 0 No |
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HOW TO CONVINCE CUSTOMER IN INSURANCE BPO JOB?
How do you tackle a customer ? Explain from your experience and what have learnt from that ?
Objectives and Correlating Incentives Describe a time when you have set objectives and correlating incentives for a member of your team What were you trying to achieve in doing this, what were the objectives? How did you choose the incentives?
How to tackle the customer language barrier that exists in between?
how fast can you learn things?
WHAT IS THE MAIN JOB PROFILE OF BEST CALL CENTRE
First round was HR round. The questions asked were: Tell me about yourself? Where were u born and brought up? I'l give u a sentence like a "walk in the park" or "walk in the vegetable market". Now frame a short story around it. Next was aptitude round, where 1 logical question such as "A works not in mangalore, not in mysore. B works in Mysore and not in mangalore, not in bangalore. C works in Mangalore. Then where does A work?" The rest were simple english questions and a passage was given and some questions asked from it. Next was technical round. The questions asked were: What is an IP address? What are the different types of networks(A,B,C,D,E) Can u tell me the address range of A,B,C,D,E networks? Why do we use these different networks? What is static Ip address? What is Dynamic IP address? How do we find out the IP address from your computer? What is the use of DNS? Next was OPS round. The questions asked were: Tell me more about yourself. What are ur expectations from the job? Describe success in terms of job? What is ur ideal job? Are u comfortable to work in night shifts? Sometimes a person younger to u might be in a better position. Are u comfortable taking directions from him? What is ur expected salary? If the software sector booms, Would u change ur job?
Describe the assessment room ? What did u heard or watched recently?
when i went to convergys then i was asked to these question? only for technical post 1. give me your introduction 2. what is ping, ms config, safe mode, last known configuration, system restore, backup, ip address and what is command prompt.....
Do you have exposure to Quartile management ? E.g. How will you manage an advisor who is on the bottom quartile for 3 months consecutively ?
Do you know the online tools for excellent customer service?
Are you able to work with multiple phone lines?
Describe a situation in which you inspired trust and respect in your team.
Have you ever committed a mistake at work?
What is technical voice process job in BPO? Please give answer in details. What type of work i have to do?
