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Answer Posted / naveen saini
STD= Subscriber trunk dialling
ISD= International subscriber trunk dialling
PCO= Public call officer
| Is This Answer Correct ? | 21 Yes | 12 No |
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hi i went for a walk to hsbc(call center) and i attended to written and telephonic round and next i have to face avp round what type of questions i have to face in that round please sujjest me
How do you measure good customer service?
Discribe Banglore?
IF U GET A CHANCE TO MEET UR FAVOURITE STAR HOW WOULD U LIKE TO SPEND A DAY AND NIGHT WITH HIM/HER?
Tell me about Job responsibilities
What factors you should consider while creating a newsletter for a customer?
What are the important things you need to take care of implementing a crm solution to your business?
what techniques and tools do you use to be organized?
what are your contribution in this company?
GD about the reality show on TV
What are the question being asked by HSBC???
What would be the probable interview questionnaires for Hutchison 3 Global Services | Pune, for the international inbound customer service voice?
tel me someting about your past
How do adopt to change?
First round was HR round. The questions asked were: Tell me about yourself? Where were u born and brought up? I'l give u a sentence like a "walk in the park" or "walk in the vegetable market". Now frame a short story around it. Next was aptitude round, where 1 logical question such as "A works not in mangalore, not in mysore. B works in Mysore and not in mangalore, not in bangalore. C works in Mangalore. Then where does A work?" The rest were simple english questions and a passage was given and some questions asked from it. Next was technical round. The questions asked were: What is an IP address? What are the different types of networks(A,B,C,D,E) Can u tell me the address range of A,B,C,D,E networks? Why do we use these different networks? What is static Ip address? What is Dynamic IP address? How do we find out the IP address from your computer? What is the use of DNS? Next was OPS round. The questions asked were: Tell me more about yourself. What are ur expectations from the job? Describe success in terms of job? What is ur ideal job? Are u comfortable to work in night shifts? Sometimes a person younger to u might be in a better position. Are u comfortable taking directions from him? What is ur expected salary? If the software sector booms, Would u change ur job?
