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What is the difference between BPO and CALL CENTRE ?
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Answer Posted / k.manoj
A call centre is a company that offers services related to taking and making calls like customer service or technical support. On the other hand, a BPO company offers a wide range of services -- not just call center services. BPO means Business Process Outsourcing. That means companies outsource some of their work like back-office, data mining, digital marketing, medical billing, voice transcription, accounting and finance operations, and forms processing to these BPO companies.
One of the leading BPO/Call Center companies is Magellan Solutions. It offers a wide range of services covering inbound call center services, outbound call center services, and BPO solutions.
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i m under graduation student in B.A Stream. what is career in Genpact..
tel me someting about your past
I am working in pharma company from last 15 years and my age is 36 years now i want to join BPO can i join ?
Give me a specific example of a time when you had to conform to a policy with which you did not agree.
Why do you want to leave your organization or company?
I m doing master in arts and recently i have started a job as hr officer in a call center so could u please suggest me at aryalasha@yahoo.com how should i proceed step wise .i would be very much grateful to u. -
starting with your last job, would you tell me about some of your achievements that was recognized by your superiors?
what are the personel characterstics and qualities that you would bring to this position that would be paticularly helpful in fulfilling the responsibilities of this position?
which type questions ask me in call centerin tatasky?
How do you ensure that your departments goals are in line with the overall company goals?
how do u demonstrate in strong situations?
effects of video games?
describe briefly your standards for success?
why do u want change u r org
