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What if the client finds a defect after delivering the product? How will you react and justify?

Question Posted / rahul

Answer Posted / rahul

Since the bug has been found later in the project it may be very minor or may be an once bug.we will try to convince the client that the bug occurs in very extreme conditions and end user will not be effected by such a bug.If the client is not satisfied we will apologize him for the mistake and try to convince him that we donot test for money and reputation is wht necessary for us.........in extreme conditions we will convert the project into pilot project............and will ensure the customer that we will test the project free of cost........bcoz sometimes reputatation is much important than money

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