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Answer Posted / bhagyesh
You giv me good answer
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What if the customer is not happy with your answer or solution?
what u know about genpact.
General Topic
what kind of questions based on computer may be asked in an interview in BPO's?
What are the key aspects that can help to improve your customer service?
For implementing a crm solution to your business what things need to take care of?
How will you manage agents who are more tenured in the organisation and are elder to you ?
I have completed my graduation in B.A.(Eco) I have 3 - 4 years experiance in staff (Back office). 2 years in office assistant and 1 year in computer operator. from last 7 months I am doing work as Account assistant. I want to join call center so please tell me how to face the intervies of call centers and how should I have present my job profile to them ?
1.favorite teacher? 2.memorable event 3:school life Guys please give space for each answer for one particulare question and please mention numbers for which question your are giving he answer...please dont mixup
why you are join as a quality analyist ?
effects of video games?
What is erlang call centre staffing formula
Do you have exposure to Quartile management ? E.g. How will you manage an advisor who is on the bottom quartile for 3 months consecutively ?
How long do you want go work here?
What is voice process
