WHY COMPANY SHOULD SELECT YOU FOR THIS DESIGNATION ?
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- EXL, Jenburkt Pharmaceuticals, Otis, WNS, I also Faced
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Answer Posted / mohammed faiyaz
For this designation company should see in you a qualities like you should be a clear and audible
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abdul, you have technical background but why do you want to come in BPO & for non- technical process?
what is daily routine of you/mother/father/sister/bro.
list three of your most important accomlishment
Do you think that the career opportunity for non-voice bpo is better than voice bpo? : bpo
What are your planning in next role?
How to improve the KRA and KPI and better coaching
What is voice process
What book do you like to read and tell me something about it? What organizations do you belong to and what exactly do you do you there? ( these are the follow up questions being asked if you're a newbie in this industry,after answering the question " tell me something about yourself" because you mentioned the things that you justsaid such as your hobby, the organizations you're joining in, or books you read on, they will ask for more something about these things if you're lying or not, so be specific as well with your answers.)
How can you get responsive customer feedback?
give me some examples of where you have had a non satisfied customer and how did you handle it
How is Absenteesim Calculated ?
How do you tackle a customer ? Explain from your experience and what have learnt from that ?
How describe our city(banglore) in a topic round during the interview time?
what will join in my company?
How do you about our company ?
