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Answer Posted / dolma
for an undergrad person like me the best option to work is in bpo as it gives us a great opportunity to grow in the industry if we r really smart n hard working.. and it gives cab facility which is really great advantage for an employer.
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you have a stability issue hr people told me ?than what should I tell them?
What do you consider as your greatest weakness and strength?
What problem did you encounter and how did you overcome them?
How to deal with the customer having a language barrier?
How would you teach an old customer to browse a file on her desktop or PC, let us consider the person who isn't that good at computers?
Have you ever worked in a call center before? If so, how long did you work there?
What will be your approach to improve customer service?
How to know what will be the tech-support of a particular company?(eg: what would be the tech-support in genpact?)
Can you give me an example of a particularly difficult customer you had to deal with and how you used your skills to successfully overcome the problem they had?
How can you turn down a request from a valued client?
Whatb is Bpo? What is Call centre? What is Telemarketing?
Give me a specific example of a time when you had to conform to a policy with which you did not agree.
Hi guys im sukanya i completed my Bsc computers searchng fr a job. Plz help me
is computer knowledge is must to work for bpos????????//
10. Employees tell you exactly when services will be performed
