Answer Posted / mohammed azhar
BPO is nothing but Business Process Outsourcing.The reason I
Want To join BPO is Because I Like to Communicate and
interact with people. And I like to solve the Query of the
Customers. And The best Part Of BPO is We Can Earn As well
As Learn Lot of new things By Interacting With Different
People Through which Our Mind becomes Creative.
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SPEAK ON UR LAST DAY IN UR SCHOOL (10 OR 12TH)
Please tell me about a situation where someone was performing badly in your team. What was the situation? How did you deal with it? What was the outcome?
Mention the types of call center and what is the difference between them?
How would you handle negative feedback from angry clients?
for some training is a neccesity and for others it's a luxury comment about the above statement
tel me sumdin abt indian culture?
what are some aspects of your present or most recent position that you dislike?
Give me a scenario of someone has mistaken for giving wrong instructions and did you do if you were on that position?
What is area of interest?
6. When a customer has a problem, shows a sincere interest in solving it
How do you measure good customer service?
If you were given a chance to talk to the president what would you like to ask and why?
how are you qualified for this job?
Can you give me an example of a particularly difficult customer you had to deal with and how you used your skills to successfully overcome the problem they had?
How face the Bpo interview please tell me