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Tell me something about call center, what do u know about
call center, Y r u intersted in call center?
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Answer Posted / raj kodati
Call Center is a medium between a client and the customer, sales, service, collection and technical processes are a part.
2: its a place where we can learn new things and new people with different mentalities. exploring new things every day.
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speak something about railways?
i am graduate in chemistry . i want to do mba but i don't know in which specialisation is better for me . can you plz advice me
How is Attrition Calculated ?
Where do you see yourself after five years? : bpo
If You join the company then what is the first thing you want to do , which you were not able to do in ur previous company ? why did you want to join the call center? why do you left your previous job? What is your greatest strength? where do you see yourself from (Ten or fifteen)years from now? If u will be the principal of a school what will u can do best for school? Take Over Means? What are your biggest weaknesses?
why you are join as a quality analyist ?
Share your thought about downfall of US economy.
i have received my call caler till now what should i do
What will you do in a situation where system shuts down and you still handling customer on the phone?
How do adopt to change?
What would be your advantage in the future if you join now?
do they hire undergraduates? and if answer is in affirmative then what sorts of questions we hav to prepare?so tht i can crack this interview
4. Materials associated with the service are visually appealing
First round was HR round. The questions asked were: Tell me about yourself? Where were u born and brought up? I'l give u a sentence like a "walk in the park" or "walk in the vegetable market". Now frame a short story around it. Next was aptitude round, where 1 logical question such as "A works not in mangalore, not in mysore. B works in Mysore and not in mangalore, not in bangalore. C works in Mangalore. Then where does A work?" The rest were simple english questions and a passage was given and some questions asked from it. Next was technical round. The questions asked were: What is an IP address? What are the different types of networks(A,B,C,D,E) Can u tell me the address range of A,B,C,D,E networks? Why do we use these different networks? What is static Ip address? What is Dynamic IP address? How do we find out the IP address from your computer? What is the use of DNS? Next was OPS round. The questions asked were: Tell me more about yourself. What are ur expectations from the job? Describe success in terms of job? What is ur ideal job? Are u comfortable to work in night shifts? Sometimes a person younger to u might be in a better position. Are u comfortable taking directions from him? What is ur expected salary? If the software sector booms, Would u change ur job?
Will you be comfortable handling customers on the phone? : bpo
