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Answer Posted / rehaan shaikh
Because its a fast growing
sector.. Where new comer
or fresher can get great
opportunity in this field. I
have good cmmunicatinn
skills, good convincind to
customers and more
important im passionate
about this call centre job.
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Respected sir,madam this is jyoti ranjan intersted for(BPO/CALLCENTER) so if u would send 2 me all types of BPO/CALLCENTER question then i shall greatfull 2 you.thanking you.
9. Insists on error-free records
How was your yestarday?
Why Accenture? What do you know about Accenture?
How do you deal with the question you don’t know the answer that customer asked?
what are the advantages of crm ?
What is the difference between the bpo and call center?
What are the important things you need to take care of implementing a crm solution to your business?
How can you turn down a request from a valued client?
Why we promoted you as senior Team leader
Why do you want join night Ship ?
I got a chance in company placement in my university .... The h.r ask several random question on the basis of ur communication skill n grammer... Firstly they ask .. Tell me about urself ? . how was ur school life? Fav. Movie n why . tell the story? How was ur First day in college? Etc....
For customers, proactive engagement do you know the ways to create it?
Have you ever worked in a call center before? If so, how long did you work there?
Can you give me an example of a particularly difficult customer you had to deal with and how you used your skills to successfully overcome the problem they had?
