what do you know about bpo?
Answer Posted / shailendra
bpo is that the business process fpr outsourcing .customer at persceed for the inquire of the company.
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Give me a instance when a customer appreciate your service.
Give me an example of how you have dealt with an under-performing team member in the past.
How was your yestarday?
Can you work in shifts?
wats d selection procedure for WIPRO BPO, gurgaon or delhi . 4 Customer care executives ,, do they hire undergraduates as well ? how many rounds they held & everything abt. it ? Plzz HELP asap, thanks.
hello i m sonu rawat now i m going on an int. and hr man tell me why u choose this organisetion so plz tell me what should i say them
What is the difference between the bpo and call center?
How is AHT Calculated
First round was HR round. The questions asked were: Tell me about yourself? Where were u born and brought up? I'l give u a sentence like a "walk in the park" or "walk in the vegetable market". Now frame a short story around it. Next was aptitude round, where 1 logical question such as "A works not in mangalore, not in mysore. B works in Mysore and not in mangalore, not in bangalore. C works in Mangalore. Then where does A work?" The rest were simple english questions and a passage was given and some questions asked from it. Next was technical round. The questions asked were: What is an IP address? What are the different types of networks(A,B,C,D,E) Can u tell me the address range of A,B,C,D,E networks? Why do we use these different networks? What is static Ip address? What is Dynamic IP address? How do we find out the IP address from your computer? What is the use of DNS? Next was OPS round. The questions asked were: Tell me more about yourself. What are ur expectations from the job? Describe success in terms of job? What is ur ideal job? Are u comfortable to work in night shifts? Sometimes a person younger to u might be in a better position. Are u comfortable taking directions from him? What is ur expected salary? If the software sector booms, Would u change ur job?
Why weren't you regularized in your previous job?
name useful online tools that can be used for better customer service
Iam a fresher. I completed B.TECH in June 2008. what have u been doing after june 2008?
Will you be comfortable handling customers on the phone? : bpo
why do you want to take up a job after a long break of so many years?
What is area of interest?