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Answer Posted / deepthi
BPO means Business Process Outsourcing, which consists of two processess. The first one is voice process and the second one is the non voice process. in the voice again we have two process inbond process and outbond process. where in inbond we receive the calls from the customers and in outbond we do dailing to the custmers.and where as in non voice we do the writing work like dealing with the customers through mail or etc....
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Define Customer Service & Why is Customer Service important ?
Hi, this is Alaguraja working for a KPO sector. recently i got a offer from TCS E-Serve with good hike after all my formalities done the HR called me and said that I have to join within 10 days though she knows that I have to be in notice period (30 days) in my company where there is no compromise in that. I asked her that will you relieve your employee if there is any requirement from your side. But she simply said, "I don't know" you speak with your HR and confirm whether you can join or not....... Pls answer.
I have completed my graduation in B.A.(Eco) I have 3 - 4 years experiance in staff (Back office). 2 years in office assistant and 1 year in computer operator. from last 7 months I am doing work as Account assistant. I want to join call center so please tell me how to face the intervies of call centers and how should I have present my job profile to them ?
hi, could u tell me how to sell a pen in hindi
Determine the type of bpo you wish to work? : bpo
Why weren't you regularized in your previous job?
How can we define that the person is an intertesting person?
Three reasons why you want to join just dial
Are you able to work with multiple phone lines?
Explain how you estimate your project / task end dates and then monitor them to ensure that dead lines are met ?
Which one do you think –web or voice- suits your qualifications better? : bpo
describe briefly your standards for success?
abdul, you have technical background but why do you want to come in BPO & for non- technical process?
why you want to be a quality analysts
