Answer Posted / vipul rana

hi my self vipul ramesh rana & I am from baroda , i have complete my 12th in 2006 & after that i joined ITI for technical certificate in RFM ( Refrigaration feild mechenic )
then did 1 year apprenticipe in GSFC polymer unit .. for for some family reason i have to left the feild which i have selected & iam very confident with my communication skill so i joined Mphasis in the year 2009 & decided to work with BPO services , My father is vegetable vendor & my mother is nurse apart from this i have a beautiful wife & a charming son who is 4 months old .. my hobbies are to listen soft music & surfing internet to get more innovetive ideas from different people & experts who are helping on internet thats all about me is there anything else you want to know about me ? then depend upon hr for further question

How to deal with unreasonable customer demands?

1260

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If you have a team , Team members do not follow policy and do not give exactly achievement, what will be doing you with them ?

1526

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what techniques and tools do you use to be organized?

2405

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What are the KRA of an asst manager in Domestic outbound Callcenter

2514

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Do you know the procedures which should be followed while talking to a customer?

1231

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What are the major sectors for outsourcing? : bpo

1447

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How would your team/manager describe you?

2034

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5. When promises to do something by a certain time, they do so

2407

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tell us about a time when u failed to meet a deadline.

2433

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What part of BPO do you like and dislike?

3466

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How would you teach a blind person to withdraw her credit card account on an automated teller machine?

2269

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General Topic

2455

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What was your biggest mistake?

2873

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Do you like multi-tasking or you prefer to tackle one problem at a time?

1312

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8. Provide their services at the time they promise to do so

2216

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