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Answer Posted / meera
hi, this is meera. my interesting hobby is to play chess,
carroms, etc. i like to chat with friends, watch a plenty of
movies, mostly romantic...
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How to deal with the difficult customer?
How do you handle an irate customer?
Give me an example of how you have dealt with an under-performing team member in the past.
speak about mumbai for 5 min
What factors do you need to take care of while creating a customer newsletter?
What is your understanding of Customer Service ? & Why is Customer Satisfaction survey important ?
Whatb is Bpo? What is Call centre? What is Telemarketing?
For customers, proactive engagement do you know the ways to create it?
please describe your daily routine of your mom
Why do you want to be a trainer?
1.6. Tell me something about your happiest day of your life.
Your last travel experience?
Tell me about Job responsibilities
How will you manage agents who are more tenured in the organisation and are elder to you ?
Within the interview process you may be required to perform a role-play. A popular example of this is being asked to role-play an escalated call with an unhappy customer.
