what is a bpo?
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I want to know in brief - What is a Disiplineary Action Policy (DAP) and Carective Action Policy (CAP) the both terms used in call center ?
NARRATE A STORMY NIGHT?
How would I sell something to some one over the phone? What is selling skill?
What is your understanding of Customer Service ? & Why is Customer Satisfaction survey important ?
Where do you see yourself after five years? : bpo
Sell me your used envelope?
what r the advantages & disadvantages of teamleader?
Why do you want to become a Quality Analysist and what will be your profile in this position?
What is the difference between a bpo and a call center?
How to deal with customers who deny paying for service/product?
What book do you like to read and tell me something about it? What organizations do you belong to and what exactly do you do you there? ( these are the follow up questions being asked if you're a newbie in this industry,after answering the question " tell me something about yourself" because you mentioned the things that you justsaid such as your hobby, the organizations you're joining in, or books you read on, they will ask for more something about these things if you're lying or not, so be specific as well with your answers.)
what is crm?
speak something about railways?
What difference will you make if you are selected as a team leader for this post
Please read these words carefully see c sansaar customer university these words used for see mti problem of candidate