how many rounds in ibm helpdesk interview process for
freshers? If u know plz help me
Answer Posted / nancy
3 ROUNDS
Is This Answer Correct ? | 17 Yes | 2 No |
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How did you manage to attend this interview during your working hours?
If you are given a chance to be a president what should be the first thing you gonna do? and why?
Mention the types of call center and what is the difference between them?
Our call center is involved in activities that bend many laws, would you still work with us? Pay is huge
how does your home town differs from hyderabad speak it for three minutes
How would you teach an old lady to fix her dwindling internet connection?
Will you be comfortable handling customers on the phone? : bpo
HANDLING CONFIDENTIALITY? HANDLING AGREESSIVE CUSTOMERS? HANDLING,LOGGING AND ROUTING OF ALL QUERIES?
provide example where initiated and followed up on a project until its completion ?
Tailored Communication Style Describe an occasion when you have tailored your communication style to deal with a particular situation within your teamWhy was it necessary? What was the other persons role? What did you need to take
What is a bpo? : bpo
tell me yours mothers daily routine , fathers, your's
Give example of situation where you were able to set priorities and abide by them ?
Can you work in shifts?
what about your dedication?