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Answer Posted / diana santoke
The life of Mumbai is very fast and enthusiastic.
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What is the difference between the shore and off-shore outsourcing? : bpo
HANDLING OF ALL FRONT OFFICE QUERIES PERTAINING TO CONSUMER ACCOUNTS AND INTERACTION
how do u demonstrate in strong situations?
Can you use different software’s easily? : bpo
what is CUSTOMER SUPPORT (NON VOICE PROCESS? ROLES & RESPONSIBILITIES?
have you seen a manhole? why do you think it is shaped like a circle?
Are you willing to relocate/travel?
1> What is water mark & why it will be used? 2> how do you make / done duplex setting in printer or while printing ? 3> total in how many ways from n/w system, user can send the data ? 4> in n/w how user can access the data from another system ? 5> what is virtual memory, page file, hyper trending? 6> mail account configure & difference ? [express, outlook, IMAP, notes] 7> n/w command & layer ? Q asked at HP, Bangalore, for non voice tech support.
What is backend?
1. Has modern looking equipment
I have completed my graduation in B.A.(Eco) I have 3 - 4 years experiance in staff (Back office). 2 years in office assistant and 1 year in computer operator. from last 7 months I am doing work as Account assistant. I want to join call center so please tell me how to face the intervies of call centers and how should I have present my job profile to them ?
For which process u are coming... I'm bpo like convergys
Discuss your weaknesses and how do you plan to overcome it
Tell something about today's climate?
Can I know what kind of wrestling is done in the call center
