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Joe Quality
ABC Incorporated
3100 99th Street S.W.
Grand Rapids, MI. 49415
This is the Audit report from the Baseline Assessment performed at ABC Corporation on 05/26, 05/27, 05/28, 05/29, and 06/01, 1997. The intention of the audit was to determine the compliance of ABC's documentation and practices as they apply to Q9001, 1994. The assessment was also used as a training exercise for newly trained internal auditors.
The Audit was led by Dave Boland from Quality System Designs. The Internal Audit Team Members from ABC were: Judy Luck, Mike Nosey, Mark Myspot, Audrey Analyzer, Linda Lookaround, Doug Realdeep and Richard Nitpicky.
The Audit Guides from ABC were Joe Sidewinder and Sally Dontlookthere.
The Audit Plan and Schedule included the following areas: Shipping and Receiving, Order Entry/Sales, Stores, Tool Room, Quality, CMM, Purchasing, Documentation, Process Engineering, Compliance, Scheduling, Facilities, Receiving Inspection, Final Inspection, Program Management, Mech. Engineering, Auto Asy., Mech. Asy., Paint, Clean Room, Software, Software Test, Hardware Test Equip., Repair(Tech.) Calibration, Training, Management Responsibility and Internal Audit.
The Following corrective actions were issued:
Clause Number of
4.1 Management Responsibility 8
4.2 Quality System 1
4.3 Contract Review 9
4.4 Design Control 2
4.5 Document and Data Control 28
Clause : Number of:
4.6 Purchasing 11
4.7 Customer Supplied Product 0
4.8 Product ID. 2
4.9 Process Control 18
4.10 Inspection and Testing 1
4.11 Control of IMT 8
4.12 Inspection and Test Status 4
4.13 Control of Nonconforming 4
4.14 Corrective and Preventive Action 4
4.15 Hand., Pack, Stor., Pres., and Delivery 9
4.16 Control of Quality Records 5
4.17 Internal Audits 2
4.18 Training 5
4.19 Servicing 1
4.20 Statistical Techniques 0
System Weaknesses:
ESD Control
Contract Review and On Time Delivery
Stores Control
Management Responsibility
System Strengths:
Very Capable and Dedicated Personnel
System of Process Control and Process Engineering
Monitoring of Subcontractor Performance
Calibration
Product ID.
Specifics about the above strengths and weaknesses of the ABC Quality System have been explained to the ABC Management Group during the Audit Closing Meeting. Corrective Action Reports have been left with Joe Quality for assignment and follow-up.
Dave Boland RAB QSLA #Q03540, ASQ CQA #3526
Quality System Designs
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