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Answer Posted / manash roy chawdhury
call centre is the centre where customer calls (inbound) or
executive calls the customer (outbound) to fulfil their
quries.
callcentre is good as it gives a good chance to grow.
| Is This Answer Correct ? | 2 Yes | 1 No |
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Within the interview process you may be required to perform a role-play. A popular example of this is being asked to role-play an escalated call with an unhappy customer.
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