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Answer Posted / aya
Customer service is the key step in any reputable company to
make the relationship between the client and his company
much better than the best ways to reach out his satisfaction
| Is This Answer Correct ? | 2 Yes | 0 No |
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What is onshore outsourcing?
What are the different types of bpo’s? : bpo
What is the formula of staffing
If you had power'what you would had to do with it?
please mail me the questions which are asked at the time of interviews in the call center
speak an minute where u reside
Why you want to change the job line (i.e. Secretary to Back-ed-process
What difference will you make if you are selected as a team leader for this post
If You join the company then what is the first thing you want to do , which you were not able to do in ur previous company ? why did you want to join the call center? why do you left your previous job? What is your greatest strength? where do you see yourself from (Ten or fifteen)years from now? If u will be the principal of a school what will u can do best for school? Take Over Means? What are your biggest weaknesses?
How will you manage agents who report into work under the influence of alcohol OR who are under the influence of drugs ?
What book do you like to read and tell me something about it? What organizations do you belong to and what exactly do you do you there? ( these are the follow up questions being asked if you're a newbie in this industry,after answering the question " tell me something about yourself" because you mentioned the things that you justsaid such as your hobby, the organizations you're joining in, or books you read on, they will ask for more something about these things if you're lying or not, so be specific as well with your answers.)
what is the key aspect that helps improve customer service?
IF U GET A CHANCE TO MEET UR FAVOURITE STAR HOW WOULD U LIKE TO SPEND A DAY AND NIGHT WITH HIM/HER?
What is erlang call centre staffing formula
for some training is a neccesity and for others it's a luxury comment about the above statement
