Answer Posted / himanshu sharma

"Describe yourself!", This question is almost invariably
asked in the majority of interviews, and just as invariably
answered dismally!. What does one say and why do we always
seem so flustered by the question?. Because we have always
been taughtby our parents and respected elders not to boast
or talk about ourselves.

With a childhood full of such repressive advice, its not
surprising that the majority of us begin the answer with a
stammer and a blush, almost instantly changing from flash
to foolish and ruining our chances of employment.

So what do we say? Frankly, just answer the question as it
comes. Most disconcerted candidates dread this question and
begin with a silly "Basically, my name is ...". Why don't
we realise that our CV is there right in front of the
interviewer, and he knows this already.
By repeating the stuff that fills our CV, we just
demonstrate that we are an 'in-the-box' kind of person,
with little if any skill in innovation and presentation.

Actually, a question of this kind is an ideal way to plug
in everything we want to say about ourselves that we had
leave out of the CV. If you have attended a premier
institution, say that the institution taught you much more
than the degree it awarded you, mention people who
influenced you, talk about the books you like reading, your
hobbies and your other interests.

Talk about your strengths; perhaps mention an instance when
you used your conflict resolution skills or selling skills
or whatever. But make certain that it does not sound like
blowing your trumpet. Mention these instances as learning.
Talk about your weaknesses, but make sure that they
are 'positive' weaknesses. For instance you could say that
that you sometimes pay more attention to detail than is
warranted. You can openly confess a tendency to be
impatient with team members who cannot carry their own
weight, or who cannot contribute sufficiently.

But first, think today what you want to say and practice.
Remember, if you hesitate about yourself, your interviewers
will doubt whether you fit their bill of requirements.
After all, if you don't know about you, who does?

what is CUSTOMER SUPPORT (NON VOICE PROCESS? ROLES & RESPONSIBILITIES?

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How can we control attrition and reduce shrinkage

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Tell me something about your on-the-job training?

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Tailored Communication Style Describe an occasion when you have tailored your communication style to deal with a particular situation within your teamWhy was it necessary? What was the other persons role? What did you need to take

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9. Insists on error-free records

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Respected sir,madam this is jyoti ranjan intersted for(BPO/CALLCENTER) so if u would send 2 me all types of BPO/CALLCENTER question then i shall greatfull 2 you.thanking you.

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Give me a instance when a customer appreciate your service.

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How would you teach an old customer to browse a file on her desktop or PC, let us consider the person who isn't that good at computers?

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Where do you see yourself after five years? : bpo

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favourite crowded market place

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If you were given a chance to become a mayor or someone who has power and authority over all the country what would you like to do and why?

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I want recent question papers. Now am preparing for BPO interview. please send the papers..

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will you accept position for the time being

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1> What is water mark & why it will be used? 2> how do you make / done duplex setting in printer or while printing ? 3> total in how many ways from n/w system, user can send the data ? 4> in n/w how user can access the data from another system ? 5> what is virtual memory, page file, hyper trending? 6> mail account configure & difference ? [express, outlook, IMAP, notes] 7> n/w command & layer ? Q asked at HP, Bangalore, for non voice tech support.

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Had you thought of leaving your present position before? If yes, what do you think held you there

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