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Answer Posted / ramesh
Cummunication is nothing but intraction b/w two peoples.
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What do you consider as your greatest weakness and strength?
give me some examples of where you have had a non satisfied customer and how did you handle it
whats cmd diskdefargment.
Can anybody point it the responsibilities of Team Leader of domestic Call Center or BPO. If you are answering the point it out and explained.
What is the difference between Third-party BPO and Primary BPO (Please understand the question and post answer to my site sweetlittleheart25@yahoo.com)
name useful online tools that can be used for better customer service
What are the critical attributes of a call center executive?
What would be your advantage in the future if you join now?
what is genpact
First round was HR round. The questions asked were: Tell me about yourself? Where were u born and brought up? I'l give u a sentence like a "walk in the park" or "walk in the vegetable market". Now frame a short story around it. Next was aptitude round, where 1 logical question such as "A works not in mangalore, not in mysore. B works in Mysore and not in mangalore, not in bangalore. C works in Mangalore. Then where does A work?" The rest were simple english questions and a passage was given and some questions asked from it. Next was technical round. The questions asked were: What is an IP address? What are the different types of networks(A,B,C,D,E) Can u tell me the address range of A,B,C,D,E networks? Why do we use these different networks? What is static Ip address? What is Dynamic IP address? How do we find out the IP address from your computer? What is the use of DNS? Next was OPS round. The questions asked were: Tell me more about yourself. What are ur expectations from the job? Describe success in terms of job? What is ur ideal job? Are u comfortable to work in night shifts? Sometimes a person younger to u might be in a better position. Are u comfortable taking directions from him? What is ur expected salary? If the software sector booms, Would u change ur job?
How to deal with the difficult customer?
Do you have exposure to Quartile management ? E.g. How will you manage an advisor who is on the bottom quartile for 3 months consecutively ?
Why we promoted you as senior Team leader
Hi..Guys, (1). Iam intrested in Webdesinging, can u pls tell me openings for the post of webdesigners in any company.. (2). Pls let me know the new openings in any MNC around Hyderabad.
sorry ******* u have been rejected as vacancy is full? then u ask for ur resume dan he/she says dat i keep it wid me if deris some vacancy i will let u know ?
