Interested to Buy Any Domain ? << Click Here >> for more details...
sppose i am a vodafon customer. and 500 Rs got dedectad
from my account without any reason. i m angry than how will
you treat with me?
- 1 Answers
- 7352 Views
- Wipro, I also Faced
- E-Mail Answers
Answer Posted / guest
customer angerness is undrstandable. customer is always
right.
First of all i will listen the customer problem carefully
without any interuption .than I will apologize for
inconvenience which customer has faced.
than i will check that what was the reason and why the
amount got dedected.if there is any valid reason than i
will make him understand.if amount got dedected without any
reason, than i will refund the amount within the assured
time frame and also assure the better services in future.
Moreover i will follow the complain until it got resloved.
once it get resloved, then i will make a call back to the
customer.
Aleem Qureshi
| Is This Answer Correct ? | 58 Yes | 2 No |
Post New Answer View All Answers
What’s your area of opportunity?
which type questions ask me in call centerin tatasky?
Do you want to ask us something about the company?
6. When a customer has a problem, shows a sincere interest in solving it
What was the difficult days in your life ? please elaborate
How long did you travel to get here in our office?
How can you create new opportunities for customers proactive engagement?
What are your advantages as a newbie?
What is backend?
I got a chance in company placement in my university .... The h.r ask several random question on the basis of ur communication skill n grammer... Firstly they ask .. Tell me about urself ? . how was ur school life? Fav. Movie n why . tell the story? How was ur First day in college? Etc....
What are an inbound call center and an outbound call center? What is the difference between the two?
why dell only ?,
How can you get responsive customer feedback?
what type of aptitude question they ask for interview?
speak something about railways?
