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How do we write test cases for IVR(internet voice response).
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Answer Posted / ranjithkumar
System: Welcome to India, Which would you like to know about
India
User/Actor : Places
Action: Navigates to Places state
DBCall(BackendDataBase):Pulse Information from Datebase
System: Plays the Info what the system got from back end call..
User/Actor : Hyderabad
Action: Navigates to Hyderabad state
Like this you can write the test cases...
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