Answer Posted / sreenath

priority means changes depends upon the situation

Low Severity and High Priority bug:
up on customer visit all the look & feel defects which are less serious will be give highest priority.,

High severity & low Priority bug:
When ever some party of app under development not releasd to the testing department then we will rise that issue as fatal issue,but the devlopment lead wil give least priority to if,.

You must test a trouble report where the problem cannot be reproduced. You tried using various test data files and mutations from the data files the customer sent along with the trouble report. The software does not fail the way it did at the customer's site.

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