Answer Posted / shiva

BPO Business Process Outsourcing
BPO Business Process Outsourcing where in service provided
by a third party to a company's customers, A company makes
contract with a thirt party for providing services to
company's own customers, services in the sence, resolving
problems online, providing details on customer's queries,
taking requests or lodging complaints for which customer
suffered a lot. Here customer doesnt need to go their
company's office premises to resolve their problems ,
requests or queris. He just dials up customer care and
lodges comlaint and resolution part is taken care by third
party on behalf of company.so its like a bridge between
company and customers where in customer saves time and money
and company as well. This is the important reason why BPO's
are popular now-a-days.

Speak about "The impact of coffee in our daily life"

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First round was HR round. The questions asked were: Tell me about yourself? Where were u born and brought up? I'l give u a sentence like a "walk in the park" or "walk in the vegetable market". Now frame a short story around it. Next was aptitude round, where 1 logical question such as "A works not in mangalore, not in mysore. B works in Mysore and not in mangalore, not in bangalore. C works in Mangalore. Then where does A work?" The rest were simple english questions and a passage was given and some questions asked from it. Next was technical round. The questions asked were: What is an IP address? What are the different types of networks(A,B,C,D,E) Can u tell me the address range of A,B,C,D,E networks? Why do we use these different networks? What is static Ip address? What is Dynamic IP address? How do we find out the IP address from your computer? What is the use of DNS? Next was OPS round. The questions asked were: Tell me more about yourself. What are ur expectations from the job? Describe success in terms of job? What is ur ideal job? Are u comfortable to work in night shifts? Sometimes a person younger to u might be in a better position. Are u comfortable taking directions from him? What is ur expected salary? If the software sector booms, Would u change ur job?

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what are your contribution in this company?

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WHAT IS YOU CAREER OBJECTIVE?

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If you are given a chance to be a president what should be the first thing you gonna do? and why?

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MY name is Bartlemou (bartek for short)Uzeph Kazmeria I am from poland and one day i want to go on polsfactors IM POLISH AND I KNOW IT :D

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hi... this is murali... i've attended for brigade interview for the first time...and got rejected in final technical hr round... can u sujjest me some questions on Windows XP Operating System, Ports and their pins, USB's, Basic Troubleshooting ... i have to attend again on 13th nov....

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Why doesn’t u go for technical one....as u r doing technical course from NIIT.

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What according to you is a job like at a call center?

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What is onshore outsourcing?

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HANDLING CONFIDENTIALITY? HANDLING AGREESSIVE CUSTOMERS? HANDLING,LOGGING AND ROUTING OF ALL QUERIES?

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Hello,I would like to know the Technical Test Queries for B.P.O.So please reply to my queries at your earliest possibility.

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what is CUSTOMER SUPPORT (NON VOICE PROCESS? ROLES & RESPONSIBILITIES?

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Whatb is Bpo? What is Call centre? What is Telemarketing?

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for some training is a neccesity and for others it's a luxury comment about the above statement

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