Answer Posted / ankana

BPO outsourcing is meant to keep-up to customer demands and satisfy all customers for absolute results. Many customers are not ready to listen to anything that the executive says because they do simply not understand enough. These customers are handled by the team leaders only.

How can you build customer loyalty?

1187

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Please tell me about an occasion when you had to analyse a large amount of complex information which led to you identifying an improvement in service delivery or cost.

1903

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Why would you be absent at work, except for natural calamities?

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if u r gettin more pay from another company, wht will u do....? 1.u will leave us an join tht company an y

2174

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Can you give me an example of a particularly difficult customer you had to deal with and how you used your skills to successfully overcome the problem they had?

2123

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being a b.c.a student why do you want to go for a call centre job

2662

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hi ive done my pg in life sciences so why do u want to join BPO rather than going to research institute

2577

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About Cyber Crime

1933

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What is your favorite food tell me how it's being prepared?

2093

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What are the steps you follow when you appraise an advisor ?

1960

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Ar caller aptitude questions

5129

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Which place most you like and why?

2374

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Why do you want to be a trainer?

1814

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what are the roles of teacher for speech comp?

2334

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Will you be comfortable handling customers on the phone? : bpo

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