SAY YOUR PRODUCT PASSED THROUGH TESTING & UAT. NOW IT WENT
TO PRODUCTION AT CLIENT LOCATION AND THEY FOUND ONE DEFECT
IN IT. HOW THEY NEED TO PROCEED NOW? WILL THEY CONTACT U?
OR WILL THEY CONTACT DEVELOPMENT TEAM?
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Answer Posted / anu
There will be separate team that is CCB(change control board).ifthey have observed any defects or modifications in product they will contact CCB directly.CCB peoples contact with the respective project manager.project manager will conduct meeting with all team leads and rise changes .development team will rectify all the affected areas and send it for testing.
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