Answer Posted / upeshkumar
there are two types of call center one is an international
call center and other is a domestic call center and there
are two subtypes in it i.e inbound and outbound. Inbound
where we receive the calls from customers and Outbound
means from where we make the calls to the customers
| Is This Answer Correct ? | 25 Yes | 1 No |
Post New Answer View All Answers
tell about tirupathi
How would you sell ice cream to Eskimos?
Do you think that the career opportunity for non-voice bpo is better than voice bpo? : bpo
What is voice process
Mention what are the critical attributes of a call center executive?
How do you get here? (About Route)
what were u doing some many years after doing graduation?
Explain how you estimate your project / task end dates and then monitor them to ensure that dead lines are met ?
Are you ambitious?
Discribe Banglore?
Can you use different software’s easily? : bpo
Can you work in shifts?
How will you manage agents who report into work under the influence of alcohol OR who are under the influence of drugs ?
For which process u are coming... I'm bpo like convergys
How can we control attrition and reduce shrinkage