Answer Posted / debi archana dhal
In my view call senter is a centralised office of a
company.Where the customer care executive can solve the
customers problem easily by making an autgoing call or
answers service.Call center ia 24*7 helpline where the
customer query is solved by making a call.It is a basically
link between the customers and the company.The main motive
of bpo\callcenter is customer satisfaction. I think this is
a wonderful service for us.
| Is This Answer Correct ? | 78 Yes | 5 No |
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Why you left your previous company or why you want top leave your current company.
what is CUSTOMER SUPPORT (NON VOICE PROCESS? ROLES & RESPONSIBILITIES?
How would you relate your key competencies to this position?
why do u want to join a call center?i am a bachelor of arts grudute and want to join bpo in third level manager?
What is backend?
Why do you want to work in a call center?
what are the responsibilities as a call centre execuitive when we talk to the customer ?
what is active directory?
How do you ensure that your departments goals are in line with the overall company goals?
Give me a instance when a customer appreciate your service.
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What steps will you take to deal with an unsatisfied customer?
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Why weren't you regularized in your previous job?
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