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how to start a topic and to end it with full confidence,
because most of the time i get nerves to speak
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Answer Posted / av
Keep on talking..Doesn't matter if its fact or fiction..all
the interviewer will be looking at is how you speak..
| Is This Answer Correct ? | 17 Yes | 1 No |
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what are the responsibilities of a quality analyst in call center
I just want to know plz tell me us shift its totally night shift or day or afternoon shift also there.
when i went to convergys then i was asked to these question? only for technical post 1. give me your introduction 2. what is ping, ms config, safe mode, last known configuration, system restore, backup, ip address and what is command prompt.....
what type of aptitude question they ask for interview?
give me some examples of where you have had a non satisfied customer and how did you handle it
what are the roles of teacher for speech comp?
What are an inbound call center and an outbound call center? What is the difference between the two?
Give me an example of how you have dealt with an under-performing team member in the past.
What is iso:9000 in outsourcing? : bpo
Why do you think customer service is most important? ( elaborate your thoughts logically with critical analysis for the assessment)
Why you want to change the job line (i.e. Secretary to Back-ed-process
Tell me about ur best friend
First round was HR round. The questions asked were: Tell me about yourself? Where were u born and brought up? I'l give u a sentence like a "walk in the park" or "walk in the vegetable market". Now frame a short story around it. Next was aptitude round, where 1 logical question such as "A works not in mangalore, not in mysore. B works in Mysore and not in mangalore, not in bangalore. C works in Mangalore. Then where does A work?" The rest were simple english questions and a passage was given and some questions asked from it. Next was technical round. The questions asked were: What is an IP address? What are the different types of networks(A,B,C,D,E) Can u tell me the address range of A,B,C,D,E networks? Why do we use these different networks? What is static Ip address? What is Dynamic IP address? How do we find out the IP address from your computer? What is the use of DNS? Next was OPS round. The questions asked were: Tell me more about yourself. What are ur expectations from the job? Describe success in terms of job? What is ur ideal job? Are u comfortable to work in night shifts? Sometimes a person younger to u might be in a better position. Are u comfortable taking directions from him? What is ur expected salary? If the software sector booms, Would u change ur job?
speak an minute where u reside
Mention the types of call center and what is the difference between them?
