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what have you done since morning?
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- American Express, HCL, Steria, Wipro, I also Faced
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Answer Posted / pavan
till nw i am thing about the interview ......that i hav to presnt well ......as this is my dream to work and my firsat interview
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Our call center is involved in activities that bend many laws, would you still work with us? Pay is huge
what are your good qualities to be a team leader
what techniques and tools do you use to be organized?
if customer's credit has misused Rs.30000. Write a email to customer.
What is off-shore outsourcing?
What is the difference between the shore and off-shore outsourcing? : bpo
which thing is most necessary for international cal center? how can i improve my voice and accent ?
what are you planning on your next b'day/what have you planned on your next b'day ..??
How would you sell ice cream to Eskimos?
Your expected salary?
How to deal with a customer who denies paying for the product?
Are you able to work with multiple phone lines?
What do you consider as an important aspect of a successful call center?
How face the Bpo interview please tell me
First round was HR round. The questions asked were: Tell me about yourself? Where were u born and brought up? I'l give u a sentence like a "walk in the park" or "walk in the vegetable market". Now frame a short story around it. Next was aptitude round, where 1 logical question such as "A works not in mangalore, not in mysore. B works in Mysore and not in mangalore, not in bangalore. C works in Mangalore. Then where does A work?" The rest were simple english questions and a passage was given and some questions asked from it. Next was technical round. The questions asked were: What is an IP address? What are the different types of networks(A,B,C,D,E) Can u tell me the address range of A,B,C,D,E networks? Why do we use these different networks? What is static Ip address? What is Dynamic IP address? How do we find out the IP address from your computer? What is the use of DNS? Next was OPS round. The questions asked were: Tell me more about yourself. What are ur expectations from the job? Describe success in terms of job? What is ur ideal job? Are u comfortable to work in night shifts? Sometimes a person younger to u might be in a better position. Are u comfortable taking directions from him? What is ur expected salary? If the software sector booms, Would u change ur job?
