Interested to Buy Any Domain ? << Click Here >> for more details...
Answer Posted / mohit dhingra
An outbound call center is one in which call center agents make outbound calls to customers on behalf of a business or client. Calls made from the center can include telemarketing, sales or fund-raising calls, as well as calls for contact list updating, surveys or verification services.
An inbound call center is one that exclusively or predominately handles inbound calls (calls initiated by the customer) rather than outbound calls. A call center may handle either only inbound or outbound calls or might deal with a combination of the two.
| Is This Answer Correct ? | 3 Yes | 2 No |
Post New Answer View All Answers
Our call center is involved in activities that bend many laws, would you still work with us? Pay is huge
What are the job activities you have to maintain in bpo? : bpo
WHAT IS FORMALITIES BEFORE INTERVIEW IN DOMESTIC CALL CENTER ??
why do u want to switch
If You join the company then what is the first thing you want to do , which you were not able to do in ur previous company ? why did you want to join the call center? why do you left your previous job? What is your greatest strength? where do you see yourself from (Ten or fifteen)years from now? If u will be the principal of a school what will u can do best for school? Take Over Means? What are your biggest weaknesses?
I want to know in brief - What is a Disiplineary Action Policy (DAP) and Carective Action Policy (CAP) the both terms used in call center ?
Do you know the online tools for excellent customer service?
How do you deal with the question you don’t know the answer that customer asked?
Give me full details of about yourself
how we will change our low living standard ?
If you had power'what you would had to do with it?
How good are you with computer skills? : bpo
Which is Better home cooked food or outside food ?
cau u pls give all the question and answer for sitel india company?
what techniques and tools do you use to be organized?
