Answer Posted / jyoti vishwakarma
at first we have to listen their prolem carefully without
interupt him and thenafter we have to found the reason for
why customer is angrey from us.this is the right manner for
handle a irit customer
| Is This Answer Correct ? | 2 Yes | 0 No |
Post New Answer View All Answers
If I spoke with your previous boss, what would he or she say are your greatest strengths and weaknesses?
Are you willing to work for long hours, if the project demands that from you?
What is inbound and outbound call centers?
Explain about bpo & how it works? : bpo
What's the difference between efficiency and productivity?
Are you comfortable working in night shifts? : bpo
tell me when about a time when your common sense paid off for you?
Why do you consider yourself suitable for administration position?
1. Rainy day ? 2. Tell me about mobile? 3. Traffic in Hyderabad? Please specify the number for which question the answer is
Discuss your weaknesses and how do you plan to overcome it
what type of aptitude question they ask for interview?
What is your experience in Client Management ? Types of Client Interaction ?
Please tell me about an occasion when you had to analyse a large amount of complex information which led to you identifying an improvement in service delivery or cost.
What is erlang call centre staffing formula
What are the key aspects that can help to improve your customer service?