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Answer Posted / tejprakash.pal
Computer operating
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What do you like about being employed in a call center?
How do you feel about doing repetitive work?
What are your KPI’S / KRA's ?
have u shared any lighter moment with customercare executive in ur life tell me ur experience
being a b.c.a student why do you want to go for a call centre job
how u spend your last weekend???
Have you ever worked in a call center before? If so, how long did you work there?
How do you deal with the question you don’t know the answer that customer asked?
speak about mumbai for 5 min
what's ur financial needs? how to face a furious customer? do you know how to motivate other?
What’s your area of opportunity?
Objectives and Correlating Incentives Describe a time when you have set objectives and correlating incentives for a member of your team What were you trying to achieve in doing this, what were the objectives? How did you choose the incentives?
i am 10 pass with cbse board can i get a job in call center
How can you get responsive customer feedback?
Why doesn’t u go for technical one....as u r doing technical course from NIIT.
