wht is the difference between KPO and BPO ?

Answer Posted / nazeer pasha shaik

KPO is nothng but a knowledge process outsourceing and BPO
is nothng but a bussiness process outsourceing.

Is This Answer Correct ?    12 Yes 23 No



Post New Answer       View All Answers


Please Help Members By Posting Answers For Below Questions

How do you handle an irate customer?

1463


what are some aspects of your present or most recent position that you like?

1842


if customer's credit has misused Rs.30000. Write a email to customer.

2423


Discuss your weaknesses and how do you plan to overcome it

2300


How would you teach a blind person to withdraw her credit card account on an automated teller machine?

1750






In call centre which types of calls we receive? answer in short.

1921


1. If You join the company then what is the first thing you want to do , which you were not able to do in ur previous company? 2. Being a MCA graduate why you are looking for a call center job? 3. You don’t have any experience in call center field? why should i hire u? 4. q: why did u join in call center: ans: Now a days call center are glittering high in the market.They offering nice package and career.obviously one day you will be in a good position.it offers a lot of scope in developing your position 5. Tell something about BPO 6. Which colour do u like? 7. Why did you want to join the call center? 8. what is the difference of domestic and international call centre? 9. why do you want to join a call centre being a computer science graduate? 10. Tell me about your favorite colour? 11. What would u do, if u become a prime minister of ur country for six months 12. As am a fresher i don’t know how to attend a interview ,give me some tips? 13. Can u stay awake in the night? 14. Do u know how to speak English with American accent? 15. Do u have the patience to listen to others’ problems?

1932


Your expected salary?

1873


How can you resolve the problem to customer’s satisfaction?

775


when i went to convergys then i was asked to these question? only for technical post 1. give me your introduction 2. what is ping, ms config, safe mode, last known configuration, system restore, backup, ip address and what is command prompt.....

2151


What do you know about us?

1503


What do you consider as an important aspect of a successful call center?

780


sell to me a phone....

1782


For customers, proactive engagement do you know the ways to create it?

690


What is the procedure of Recruting done by BPO and what is the basic salary paid to the fresher ?

1725