I want to run a call centre. how do I search a company
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Answer Posted / prabhu
I want to start a Technical Process Call Centre,
Can i get a update and complete info reg the same
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topic-what is retail ,politics in india,childhood,
SUPPOSSED IF IAM A FRESHER, THEN WHAT SHOULD I ANSWER TO INTERVIEWER. IF HE ASKED "DO YOU HAVE ANY EXPERIENCE"
First round was HR round. The questions asked were: Tell me about yourself? Where were u born and brought up? I'l give u a sentence like a "walk in the park" or "walk in the vegetable market". Now frame a short story around it. Next was aptitude round, where 1 logical question such as "A works not in mangalore, not in mysore. B works in Mysore and not in mangalore, not in bangalore. C works in Mangalore. Then where does A work?" The rest were simple english questions and a passage was given and some questions asked from it. Next was technical round. The questions asked were: What is an IP address? What are the different types of networks(A,B,C,D,E) Can u tell me the address range of A,B,C,D,E networks? Why do we use these different networks? What is static Ip address? What is Dynamic IP address? How do we find out the IP address from your computer? What is the use of DNS? Next was OPS round. The questions asked were: Tell me more about yourself. What are ur expectations from the job? Describe success in terms of job? What is ur ideal job? Are u comfortable to work in night shifts? Sometimes a person younger to u might be in a better position. Are u comfortable taking directions from him? What is ur expected salary? If the software sector booms, Would u change ur job?
What do you know about us?
How good are you with computer skills? : bpo
what is crm?
what is good intro,job profle,why you change your perious job,
What is your understanding of Customer Service ? & Why is Customer Satisfaction survey important ?
Give me a scenario of someone has mistaken for giving wrong instructions and did you do if you were on that position?
How do you tackle a customer ? Explain from your experience and what have learnt from that ?
What are your strengths and weaknesses? Give an example of this behaviour
What will make you quit to work?
what is the salary of IBM processor?
Can you explain the color red to a blind person?
why do you want to take up a job after a long break of so many years?
