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Answer Posted / pradeep kumar
In my point of view introduction must n only contain
*name
*latest job or qualification
*interesting thing about self
| Is This Answer Correct ? | 7 Yes | 2 No |
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what u know about genpact.
I m doing master in arts and recently i have started a job as hr officer in a call center so could u please suggest me at aryalasha@yahoo.com how should i proceed step wise .i would be very much grateful to u. -
1.Please tell me a little about your country. 2.How long have you been in the U.S.? 3.What do you remember about your education when you first started school? 4.Can you please tell me about the curriculum (classes) that you were required to take in high school? 5.How many students were in a typical class in your high school? 6.What were the classes like….was it mostly controlled by the teacher or did students work in groups and interact with one another as well as the teacher? 7.Are there differences between your school experience in your home country and the way classes are taught here? If the answer is ‘yes’, please describe the differences. 8.Do you think that high school was difficult and challenging or was it quite easy for you? 9.Did you enjoy high school? Why or why not? 10.Do you have anything else you’d like to tell me?
How would you handle negative feedback from angry clients?
7. Performs the services right first time
Please tell me about an occasion when you had to analyse a large amount of complex information which led to you identifying an improvement in service delivery or cost.
actually what is the working of a call center? what is the method of process and how do they get source?
WHAT IS INSURANCE? D WHY DO WE MAKE INSURANCE?
How do you handle constructive criticism?
What book do you like to read and tell me something about it? What organizations do you belong to and what exactly do you do you there? ( these are the follow up questions being asked if you're a newbie in this industry,after answering the question " tell me something about yourself" because you mentioned the things that you justsaid such as your hobby, the organizations you're joining in, or books you read on, they will ask for more something about these things if you're lying or not, so be specific as well with your answers.)
Can anybody point it the responsibilities of Team Leader of domestic Call Center or BPO. If you are answering the point it out and explained.
describe a person
why you leave teaching? and why you want to join BPO?
is computer knowledge is must to work for bpos????????//
what is difference between WEP & WPA-PSK
