pls send me call centre interview information
my self
Answer Posted / deepak kumar
this is deepak i m from hsp. i completed my graducation and
PG form Govt College hsp in 2006.In my family my father my
mother my one brother and sister.both they are student.My
father is labourer and my mother is housewife.thats all
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How describe our city(banglore) in a topic round during the interview time?
Why you left your previous company or why you want top leave your current company.
What is your experience in Client Management ? Types of Client Interaction ?
topic-what is retail ,politics in india,childhood,
what is the four different use of bricks accept the construction and building?
tell me about your your marvelous day that you have spent till now
What will be your approach to improve customer service?
if customer's credit has misused Rs.30000. Write a email to customer.
HANDLING CONFIDENTIALITY? HANDLING AGREESSIVE CUSTOMERS? HANDLING,LOGGING AND ROUTING OF ALL QUERIES?
1> What is water mark & why it will be used? 2> how do you make / done duplex setting in printer or while printing ? 3> total in how many ways from n/w system, user can send the data ? 4> in n/w how user can access the data from another system ? 5> what is virtual memory, page file, hyper trending? 6> mail account configure & difference ? [express, outlook, IMAP, notes] 7> n/w command & layer ? Q asked at HP, Bangalore, for non voice tech support.
Do you have exposure to Quartile management ? E.g. How will you manage an advisor who is on the bottom quartile for 3 months consecutively ?
Any idea relating marketing project for a b-school....
Respected sir,madam this is jyoti ranjan intersted for(BPO/CALLCENTER) so if u would send 2 me all types of BPO/CALLCENTER question then i shall greatfull 2 you.thanking you.
How to tackle the customer language barrier that exists in between?
What do you know about the centre/company/role?