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Answer Posted / shashank chauhan
customer care is that place where we solve the problems of our customers. n give them proper satisfaction abt that quarry wht they ask.n solve problem at any cost.
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What book do you like to read and tell me something about it? What organizations do you belong to and what exactly do you do you there? ( these are the follow up questions being asked if you're a newbie in this industry,after answering the question " tell me something about yourself" because you mentioned the things that you justsaid such as your hobby, the organizations you're joining in, or books you read on, they will ask for more something about these things if you're lying or not, so be specific as well with your answers.)
1.6. Tell me something about your happiest day of your life.
What are your strengths and weaknesses? Give an example of this behaviour
What is your idea of an ideal company?
please let me know about the versant round...
1)why do you select bpo industry? 2)why you left your previous hotel industry? 3)what do you know about this bpo industry? 4)Are you intrested to work in this industry?
Tell me something about chennai for 2 mins.
How would you relate your key competencies to this position?
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problems and consequences of bpo ?
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7. Performs the services right first time
8. Provide their services at the time they promise to do so
