why are u selecting call center jobs
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Answer Posted / daddy
i want to join call center bcoz without any technical
qualification u can earn good income and also career growth
is higher than other sector
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What do you know about bpo? : bpo
What will you do in a situation where system shuts down and you still handling customer on the phone?
Discuss the most stressful situation you came across in your previous job.
Iam a fresher. I completed B.TECH in June 2008. what have u been doing after june 2008?
Hi.., am weak in Voice and Accent round.. So could u please tell me the sites to practice
How you would be an asset to this organization?
being a b.c.a student why do you want to go for a call centre job
What are the critical attributes of a customer service representative?
3. Employees at appear professionally dressed
How would you handle negative feedback from angry clients?
How do you describe your management style?
What is your edge among others who are applying here?
What are your advantages as a newbie?
First round was HR round. The questions asked were: Tell me about yourself? Where were u born and brought up? I'l give u a sentence like a "walk in the park" or "walk in the vegetable market". Now frame a short story around it. Next was aptitude round, where 1 logical question such as "A works not in mangalore, not in mysore. B works in Mysore and not in mangalore, not in bangalore. C works in Mangalore. Then where does A work?" The rest were simple english questions and a passage was given and some questions asked from it. Next was technical round. The questions asked were: What is an IP address? What are the different types of networks(A,B,C,D,E) Can u tell me the address range of A,B,C,D,E networks? Why do we use these different networks? What is static Ip address? What is Dynamic IP address? How do we find out the IP address from your computer? What is the use of DNS? Next was OPS round. The questions asked were: Tell me more about yourself. What are ur expectations from the job? Describe success in terms of job? What is ur ideal job? Are u comfortable to work in night shifts? Sometimes a person younger to u might be in a better position. Are u comfortable taking directions from him? What is ur expected salary? If the software sector booms, Would u change ur job?
Give example of situation where you were able to set priorities and abide by them ?
