Answer Posted / avnish rajoriya
after 5 year we want become a excellent Team Leader or Hr.
And if my heard work and luck will support me so i would
like to be owner of call center.
| Is This Answer Correct ? | 5 Yes | 15 No |
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Are you able to work with multiple phone lines?
list three of your most important accomlishment
What steps will you take to deal with an unsatisfied customer?
How would you teach an old customer to browse a file on her desktop or PC, let us consider the person who isn't that good at computers?
Why do you want to work in a call center?
For customers, proactive engagement do you know the ways to create it?
what are the responsibilities of a quality analyst in call center
In call centre which types of calls we receive? answer in short.
If I spoke with your previous boss, what would he or she say are your greatest strengths and weaknesses?
What would you do if the customer says that it took you long to resolve an issue?
How to deal with customers who deny paying for service/product?
what are your contribution in this company?
Please tell me about a situation where someone was performing badly in your team. What was the situation? How did you deal with it? What was the outcome?
Why do you think you will do well in this job? : bpo
What is a bpo? : bpo