Answer Posted / pankaj

Call centre is a modern industry, it is a business
organization, which earn the moey and provide the job
opprtunity. It is the leading industry in the world. It is
a mediter between customer and a campay. The empolyee of
the campay receives the call from out side or receive the
call from customer.
Call centre provide good job opportunity for fresher.
The atmospere of the campany is very good. In these type of
MNC, the empolyee are treated as same. There is no
unequality between workers/ or empolyees. The work culture
is very good.There is western work culture in the call
centre.
There are two type of call centre One is Domestic and
Second one is International.

INBOUND CALL we receive the call from customer and
solved the queries. It is a customer care department.

OUTBOUND CALL are those, the Empoyee call or contact the
customer and provide the infromation about campay's new
products and sale the products, earn the money.

AND third one is BLENDED.IT is a combination of both,
that is INBOUND & OUTBOUND>

Do you have the set of questions of operation round for Xioami mobile Process Trainer profile ?

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If you had power'what you would had to do with it?

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What kind of a salary are you looking for?

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I am a fresher and still in my probation period in wipro bps . And I have been put in PIP ( performance improvement plan) as I got many errors in my duration. Does that mean they will terminate me? Also if they will do this , do i need to tell in my new job interviews about the offer letter which i got from wipro? If not , then how i can i explain my gap

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Tell me your mother daily routine

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1. What do you understand by "Quality"? And how much, do you think "Quality" is important and why? 2. What do you mean by "Analyst"? What is the difference between a "Quality Analyst" and a "Quality Controller"?

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Rate yourself from 1-10 what would you give and why? If you had won 1 billion dollars at the lottery or at the casino,where would you like to spend the rest of it except for volunteer works or in charities?

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Explain how to deal with a customer who denies paying for the product?

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Hi..Guys, (1). Iam intrested in Webdesinging, can u pls tell me openings for the post of webdesigners in any company.. (2). Pls let me know the new openings in any MNC around Hyderabad.

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wht did you apply at teletech? why not in tanscom, convergy's, ventus, etc.?

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Why do you want to leave your organization or company?

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which is the memorable in ur life?

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Within the interview process you may be required to perform a role-play. A popular example of this is being asked to role-play an escalated call with an unhappy customer.

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What you will do if u will become a millionaire?

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you having experience in marketing so why i will recruit u as u r fresher in this field...

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