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HI, I am applying for a position of a team manager and the company I have an interview scheduled for is looking for a good knowledge in queue management software's like Blue Pumpkin and Avaya CMS. Could some one help me with a few samples of what kind of questions I can expect? Thanks in advance
generally, now a days all call center and IT companies are asking us to speak or talk on some topics?
If you had power'what you would had to do with it?
tell me about your your marvelous day that you have spent till now
How Did you spent you're last Night?
Why do you think customer service is most important? ( elaborate your thoughts logically with critical analysis for the assessment)
What do you like about being employed in a call center?
How describe our city(banglore) in a topic round during the interview time?
Why we promoted you as senior Team leader
How long did you travel to get here in our office?
why do u want to switch
I wanted to know about the career in Call Centers ? I am a Graduate, I have good command over English. - How I can build my career in call center domain ? - What is the actual career path ? - Should I go for any specific course or education before actually applying to call center jobs.
Will you be comfortable handling customers on the phone? : bpo
have u shared any lighter moment with customercare executive in ur life tell me ur experience
Arrange The Letters In 4 Words forming a meaningful sentence- Y,S,S,R,O,I,F,L,U,M,E,I?