Answer Posted / hemakumar jm

Metrics are generally classified into 2 types
1. Process metrics
2. Product metrics
b a metric used to measure the haracteristic of the
methods, techniques and tools employed in eveloping,
implementing and maintaining the software system.


Product metric: a metric used to measure the characteristic
of the documentation and code. The metrics for the test
process would include status of test activities against the
plan, test coverage achieved so far, amongst others. An
important metric is the number ofdefects found in internal
testing compared to the defect found in customer tests,
which indicate the effectiveness of the test process itself.

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