What is the exact meaning of BPO?
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Answer Posted / mithun
Business process outsourcing (BPO) is a form of outsourcing
that involves the contracting of the operations and
responsibilities of specific business functions (or
processes) to a third-party service provider. Originally,
this was associated with manufacturing firms, such as Coca
Cola that outsourced large segments of its supply chain.[1].
In the contemporary context, it is primarily used to refer
to the outsourcing of services.
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