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1. what do you mean by the customer care?
2. How can you attrective of customer as a customer care
executive?
3. What do you mean by the self motivation?
4. Where will you want to see yourself after five years?
- 17 Answers
- 61625 Views
- BPO, e Serve, NIMC, Sutherland, Vcustomer, I also Faced
- E-Mail Answers
Answer Posted / guest
1-IT MEANS THAT,WE SHOULD GUIDE THE CUSTOMERS BY SOLVING
THERE OBSTACLES IN A GOOD WAY OF SPEAKING
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First round was HR round. The questions asked were: Tell me about yourself? Where were u born and brought up? I'l give u a sentence like a "walk in the park" or "walk in the vegetable market". Now frame a short story around it. Next was aptitude round, where 1 logical question such as "A works not in mangalore, not in mysore. B works in Mysore and not in mangalore, not in bangalore. C works in Mangalore. Then where does A work?" The rest were simple english questions and a passage was given and some questions asked from it. Next was technical round. The questions asked were: What is an IP address? What are the different types of networks(A,B,C,D,E) Can u tell me the address range of A,B,C,D,E networks? Why do we use these different networks? What is static Ip address? What is Dynamic IP address? How do we find out the IP address from your computer? What is the use of DNS? Next was OPS round. The questions asked were: Tell me more about yourself. What are ur expectations from the job? Describe success in terms of job? What is ur ideal job? Are u comfortable to work in night shifts? Sometimes a person younger to u might be in a better position. Are u comfortable taking directions from him? What is ur expected salary? If the software sector booms, Would u change ur job?
if customer's credit has misused Rs.30000. Write a email to customer.
