What according to you is the most important requisite of a
call-centre executive?

Answer Posted / naveen

a person who hears the problem of the customer patiently
and solves it

Is This Answer Correct ?    5 Yes 0 No



Post New Answer       View All Answers


Please Help Members By Posting Answers For Below Questions

Do you know the procedures which should be followed while talking to a customer?

789


How you would be an asset to this organization?

1758


how fast can you learn things?

2408


How do you prioritize the most important things over the least one?

1469


What is erlang call centre staffing formula

2145






What's your favorite food tell me how to cook it? So you like to read books, tell me something about the book that you red last time? and you belong in different organizations, tell me what else do you do there and what is this organization that you belong to? ( these are the follow up questions sometimes being asked to prove if you're lying or not, so the tip here's be specific with your answers to make them believe in what you're sayin. These questions are being encountered after answering the question,of telling something about yourself.)

1901


what are the responsibilities as a call centre execuitive when we talk to the customer ?

1935


What kind of a salary are you looking for?

1911


How to start up the interview for Team leader or Assistant Manager position

3022


what's ur financial needs? how to face a furious customer? do you know how to motivate other?

1863


tell me something about data analyst

2060


Why doesn’t u go for technical one....as u r doing technical course from NIIT.

1978


Why you want to change the job line (i.e. Secretary to Back-ed-process

1975


tell me some thing about blobal worming

2016


How to improve the KRA and KPI and better coaching

1561