Answer Posted / rashid

there are many days that have gone through my life and that
happens to every individual,some days we forget and some we
dont,even i had a similar experience when i was working for
a bpo and was working as a csr,well when i joined the
company process was doing well but after sometime we had a
bad time.we were not able to meetup our expectation i mean
target,so i was one of the top performer in our organizer
and my manager had a lot on expectation with me bcs it was
dead situation of our process.we been told if we dont
meetup targets in coming threedays then the process will
get shutdown.so those days we met the given targets and i
saved my perocess even i earned 7000. bgs from my manager
and a silver pendant.so that was the most memorable day of
my life.


hope u guys will find it ver interesting.

Do you think that the career opportunity for non-voice bpo is better than voice bpo? : bpo

1260

---

Give me an example scenario of a poor customer service and what would you do differently?

1942

---

Friends I have cleared all the rounds except Client round. Any body tell me what is that round? And what should I prepare for that.

2372

---

How do you measure good customer service?

1261

---

tell me something about data analyst

2559

---

Why do you want to leave the organisation?

2867

---

What is the difference between inbound and outbound?

1324

---

what are the roles of teacher for speech comp?

2355

---

Do you have the set of questions of operation round for Xioami mobile Process Trainer profile ?

1653

---

Where have you worked before? : bpo

1128

---

What will be your approach to improve customer service?

1243

---

what is genpact

2407

---

Explain how to deal with a customer who denies paying for the product?

1273

---

What are the question being asked by HSBC???

2686

---

I see myself as a passionate, professional and dedicated employee, and prospects like high-pressure deadlines,

1758

---